Privacy Policy

Privacy Policy

At Maddy's — a brand of Madhuri Venture, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or make a purchase. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:

• Visit our website and browse our products
• Fill out forms on our website (contact forms, enquiry forms, etc.)
• Place an order or request a quote
• Subscribe to our newsletter or promotional communications
• Contact us via email, phone, or WhatsApp
• Participate in surveys, contests, or promotions

The types of personal information we may collect include your name, email address, phone number, shipping address, billing address, payment information, and any other information you choose to provide.

2. How We Use Your Information
We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Responding to your inquiries and providing customer support
• Sending you order confirmations, updates, and shipping information
• Sending you promotional emails, newsletters, and marketing communications (with your consent)
• Improving our products, services, and website experience
• Analyzing website usage and trends to enhance user experience
• Complying with legal obligations and regulatory requirements

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include:

• Secure servers and encrypted data transmission (SSL technology)
• Access controls and restricted employee access to personal data
• Regular security audits and vulnerability assessments
• Firewall protection and intrusion detection systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using commercially acceptable means to protect your data.

4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (payment processors, shipping carriers, email service providers)
• Law enforcement or government agencies when required by law or to protect our rights
• Third parties with your explicit consent

We require all third-party service providers to maintain the confidentiality and security of your personal information and to use it only for the purposes for which it was disclosed.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve website performance and functionality

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

6. Your Rights and Choices
You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another organization

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy
Our website and products are intended for general audiences. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Maddy Snacks
Roorkee, Uttarakhand, India - 247667
Email: info@maddysnacks.com
Phone: +91 9876543210
WhatsApp: +91 9876543210